Privacy Policy

This Privacy Policy explains how JaSONiQ ("we") collects, uses, and protects personal data when you visit our website or place an order. We operate from Germany and comply with the EU General Data Protection Regulation (GDPR).

Data we collect

• Order data: name, email, the story and preferences you submit, and package selection.
• Payment data: processed by PayPal, we do not store card details.
• Communication data: messages you send us and notes from your discovery call.
• Analytics data: anonymised usage information (see Cookie Policy).

How we use it

• To deliver your Song and fulfil our contract with you.
• To communicate about your order and discovery call.
• To comply with legal, tax, and accounting obligations in Germany.
• To improve the service (aggregated, non-identifying analytics).

Legal bases (GDPR)

Performance of contract (Art. 6(1)(b)), compliance with legal obligation (Art. 6(1)(c)), and legitimate interests (Art. 6(1)(f)) for service improvement and security.

Sharing

We do not sell your personal data. Limited data is processed by trusted providers: PayPal (payments), Calendly (booking), our email provider (order confirmations), and analytics tools. All are bound by appropriate data-protection agreements.

Retention

Order records are retained for the period required by German commercial and tax law (typically up to 10 years). Marketing communications may be sent only with your consent and can be revoked at any time.

Your rights

You have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. Contact the contact form on JaSONiQ.com to exercise these rights. You may also complain to a supervisory authority.

Contact

the contact form on JaSONiQ.com